PRIVACY POLICY

1. Introduction

GoManAndVan (“We”, “Us”, “Our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services. By using our website or booking our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information to provide you with the best possible service and experience. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and billing address.

• Booking Information: Service details, including the nature of the goods being transported, pickup and delivery addresses, and payment information.

• Payment Information: Credit card information and bank details (securely processed by third-party payment providers).

• Customer Interaction Data: Correspondence with us through emails, phone calls, or customer support forms.

• Usage Data: Information about how you use our website, such as IP address, browser type, device type, and pages visited.

3. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: To complete your booking, including communication about the details of the move and updates about our services.

• To Process Payments: To process payment for services rendered and manage billing.

• To Communicate with You: To respond to inquiries, provide customer support, or send important information about your booking and our services.

• To Improve Our Services: To analyze and enhance the functionality of our website and the quality of services provided based on your usage and feedback.

• To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, subcontractors, and IT service providers) to assist with providing our services. These providers are bound by confidentiality obligations and may only use your information as necessary to perform their services.

• Legal Compliance: We may disclose your personal information if required by law or in response to legal processes, such as court orders or subpoenas.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place a booking or access your personal data. This includes encryption technologies and secure servers. While we take reasonable precautions to protect your data, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the absolute security of your information.

6. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal information removed, please contact us at the details below.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any information that is inaccurate or incomplete.

• Deletion: You may request that we delete your personal information, subject to legal obligations that may require us to retain certain information.

• Objection: You may object to the processing of your personal data under certain conditions.

• Data Portability: You may request that we transfer your personal information to another service provider.

To exercise these rights, please contact us using the contact details below.

8. Cookies

Our website uses cookies to improve your browsing experience and to analyze website traffic. Cookies are small files that are stored on your device and allow us to remember your preferences or actions over time. You can manage cookie settings in your browser, and you may choose to disable cookies. However, disabling cookies may affect some functionality on our website.

9. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the policy will reflect the date of the most recent update. We encourage you to periodically review this page to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

GoManAndVan